HMIS Newsletter: April 2026


 

Announcements

 

Clarity April Feature Release

We're excited to highlight an element of the Clarity April Feature Release website that may update your current workflow in the HMIS. This update will specifically relate to users who are enrolling clients into residential programs. 

 

Overview: Effective April 6, 2026, a new required field, "Initial Occupancy Start Date," has been added to the bottom of the Clarity enrollment screen.

 

Data Entry Guidelines: To ensure data accuracy, please follow these rules when completing the new field:

  •  Entry/Exit Shelter & Transitional Programs: The Initial Occupancy Start Date must match the Enrollment Start Date.
  • Housing Programs: The Initial Occupancy Start Date can be the same day as or any date after the Enrollment Start Date.

Check out our training resource and video below to learn more about this important update!


Federal Reporting Updates

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Point-in-Time Count & Housing Inventory Count

We’re thrilled to share that the Point-in-Time Counts (PIT) and Housing Inventory Count (HIC) has been finalized and submitted to HUD! A huge thank you to everyone in the CoC for helping us ensure that our HUD reporting accurately reflects the scale and impact of our collective work to end homelessness.

2026 HIC/PIT Recap

On January 29, 2026, our community conducted the 2026 Point-in-Time (PIT) Count, providing a vital snapshot of both sheltered and unsheltered individuals. The CoC has HUD approval to approach unsheltered PIT data in a very unique way - Respondent Driven Sampling! If you are interested in learning more about this, please visit Point-in-Time Count 2026 Under Way.

The Inventory: Alongside the PIT, we completed the Housing Inventory Count (HIC) for HMIS participating and non-participating programs. The HIC is a snapshot of our housing programs; available beds in your housing program, utilization of those beds, and client demographics for those served on the night of the HIC/PIT.

Whether you submitted a Non-Participating Program form or prioritized HMIS data cleanup, your help in this process ensures our community’s data is accurate and complete. Thank you for your commitment to making every person count!

Interested in more detailed information about HUD’s requirements for HIC and PIT? Learn more on the HUD Exchange website here.  


Reminders from Our Help Desk Team

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Pro-Tip: Want a speedier resolution when you email Help Desk? Including all the details in the first email help us move faster! By knowing the "what, where, and when" from the start, we can route your request to the perfect team member and jump into troubleshooting immediately!

Please include, as applicable:

  • Steps to replicate the issue (Step 1, Step 2, Step 3, etc.)
  • Impacted client records or reports (for example, specific client record Unique IDs or the Report Name)
  • Screenshots and/or screen recordings of the issue (avoiding any client Personally Identifiable Information)
  • What happened Vs. What you expected to happen
  • How this prevents you from getting your work done

Need Help with a Client Records?
When you need assistance with client records, please include:

  • Details for the issue/request
  • Client Unique IDs and/or Record URLs
  • Do not include Client PII in the email body or in attachments

User Accounts (Clarity or Looker)
When you need assistance with a user account, please include:

  • User’s full name
  • User’s email address
  • Access role (if known)
  • Agency name
  • Link/URL to the Clarity instance the user needs access to (for example: wa.clarityhs.com/login
  • Any other details that may help us process your request

Reporting / Federal Reporting / Looks / Dashboards
When you need help with reports or dashboards, please include:

  • Name and/or number of the canned report, link to the Look, or Dashboard
  • Reporting parameters (date ranges, filters, etc.)
  • Agency/Program name
  • Details of the issue (what is wrong or not working as expected)
  • Client Unique IDs involved (if applicable)
  • User(s) experiencing the issue

Stay Informed!

 

Get the Latest News from the KCRHA Blog

Want to stay in the loop with the King County Regional Homelessness Authority? The KCRHA Blog is the go-to resource for real-time updates on regional efforts. This month, we’re highlighting critical information regarding seasonal shelter openings and the latest Notice of Funding Opportunities (NOFO). Don’t miss out on important deadlines and community resources. Bookmark the KCRHA Blog today.

 


Upcoming Events

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Coordinated Entry Monthly Assessor Credential Training (ACT) | 5.13.26 @ 9:30am Open the Zoom Registeration Link Here

Users must attend an ACT training before they gain assessors access in the HMIS.

The Monthly Assessor Credential Training is hosted virtually every month. Come prepared to participate in a Coordinated Entry Assessor Onboarding Training that will cover an overview of the system, housing types, service match, documentation, and nomination process, followed by an HMIS demo on your basic assessor workflow.

 

2026 HMIS Training Series: Client Consent and Releases of Information | 5.20.26 @ 9:30am Open the Zoom Registration Link Here

In this meeting, we will review the allowable types of Client Consent in King County's HMIS and the best practices for gathering Releases of Information.


Bitfocus is Hiring

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Join our Team!

  • Work with us at Bitfocus! Join a team committed to innovation, collaboration, and real-world impact in human services.  

Questions?

Your HMIS Administrators are happy to help.

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Melissa Nicholson Lauryn Searles
Team Manager Deputy Project Administrator

 

Phone: (206) 444-4001, Ext 2

Email: kcsupport@bitfocus.com