End-User Support


  • King County HMIS Help Center Support Desk email: kcsupport@bitfocus.com | Operating Hours: 5am to 5pm PT
  • King County HMIS Help Center Support Desk phone: 206.444.4001 x2 | Operating Hours: 5am to 5pm PT
  • Bitfocus Help Chat: click the Help button at the bottom right corner of this screen | Operating Hours: 5am to 5pm PT
  • Bitfocus King County Community Administration Team: kc-admin@bitfocus.com